“We’ve known SN&U for many years going back to their days in Shrewsbury and have always received an excellent service from them. They are very supportive of us as a local charity and do their best to get top deals and prices. They look after us superbly and make sure we get top-class service all round. Really prompt service too – order a chair today and it could be here tomorrow if they’re coming your way. Great for sourcing really good 2nd hand furniture, and they’ll always email a photo so you can see what’s on offer. They really know their stuff as well and will always take the time to advise – and if you leave a message they DO get back to you.
I don’t think we’ve ever had any problems but I’d be totally confident of their willingness to sort things out if they went wrong. They are very professional and nothing is too much trouble. I’d thoroughly recommend them.”
Administrator, Severn Hospice
“I am writing to let you know how much I appreciate the outstanding customer service you provided last week. I realise it was more of a challenge to liaise via e-mail and phone but you were very helpful and knowledgeable about your product lines. Your genuine interest helped me source the items I needed rather than those I thought I wanted.
I will continue to contact you in the future, as well as recommend your business and you personally to others. Please let your employees who delivered the furniture, know that their efforts did not go unnoticed. You have put together a great team that makes customers feel respected and valued.
I look forward to dealing with you next time I need some office furniture.”
Shrewsbury Engineers, ABP UK Ltd